Client Feedback
A Real Smart Assistant
Victoria is an essential secretarial presence in my on line business life. She is a problem solver and efficient, prompt and responsive.
She appears to be unflappable. I know she isn’t a robot because she is also thoughtful and warm. I am very happy to recommend her – she really is a smart assistant.
Karen Johansen, CJ Development Consultants
Fast & Accurate
I have sent complicated itinerary requests to Victoria at Smart Assistant and each time they have been turned around fast and accurately. She is responsive, flexible, warm and professional. I look forward to an ongoing association with her.
Dr Jill Chrisp, CJ Development
Working Seamlessly with In-house Team
P.A/E.A & administration superstars are hard to come by but this is no hassle when you have the services of the great Virtual Assistant team at Smart Assistant Services. Our dedicated Smart Assistants, Liz and Victoria, take care of all admin tasks and diaries that we need to have sorted but also work happily and seamlessly alongside our own in-house team.
We have found whoever we contact at Smart Assistant Services, that they are efficient, professional and great communicators. We have been using Smart Assistant V.A service for a number of years now, and it takes away the potential bottle neck that administration can potentially cause, when you’re running a business that focuses on what’s best for your customers. Now that’s Smart!
Deidre Morgan, Business Manager, Business Buddy Chartered Accountants
Business More Profitable
I’d tried outsourcing my support and administration before but it is a whole different ball game with Smart Assistant. What Vik brings to the table is initiative, experience and consistency – she understands business and people, and is amazing at anticipating the next step required, every week.
My business is more profitable and easy to manage with Vik on board.
Casey Taylor, The Click Collective
Reliable & Organised
Vik is an absolute inspiration to work with. Not only have I learned a huge amount from her, about how to be more productive and efficient with my time, but my team has as well.
I have found Vik to be super reliable and organised. She operates at a fast pace which I find refreshing.
As the leader of our business, I now feel like I have so much more time to spend on my business. Vik gives me a daily update which I now find invaluable. She really does get a heap of work done in a short amount of time.
I have referred plenty of my clients to Vik and I will continue to do so because I can see (and calculate) the benefits. Every business owner or leader should have someone like this in their weekly schedule. It really doesn’t create time out of nowhere.
Mark, CEO, Bizdom
Keeping Me Accountable
Using the services provided by a VA is a great fit for my business. It gave me flexibility during the early, volatile years of my business when hiring an employee is not always viable. Using a VA has proved to be low risk and high return by targeting specific tasks to be managed.
I had previously used an overseas VA but found it didn’t suit my requirements. I needed someone locally who understood the NZ context, had NZ industry experience and had the ability to meet, in person, to discuss business goals and plans.
At the outset, we worked together to create and implement systems so that my VA has all she needs to be more efficient, allowing me to get out of the way and communicate quickly when I need to.
My Smart Assistant VA, Liz, sees the bigger picture, fills in the gaps and holds me to task. Having another person in the business keeps me accountable to my priorities.
Having a VA has freed up my time to focus on my passion. By taking the administration pressure away from me it has cleared my mind to focus on the strategic side of my business. A Smart Assistant gives me my mental space work on the business and get out there to promote it more.
Doug Maarschalk, Founder & Director, Sunergeo
Consistently High Standards
Vik has an amazing capacity to get things done efficiently and effectively with the minimum of fuss. She delivers her work in totally professional manner and at a consistently high standard.
Vik excels in all she does and is pleasure to partner with.
Philip Morrison, Director, Franchise Accountants
Lots of Great Ideas
Smart Assistant has been a lifesafer! As the sole administrator/accounts/marketing person for a small plumbing company, they have assisted me with Facebook post creation and a few projects. They have great ideas, are able to work with me to achieve short timelines and everything has been 100% accurate – and they’re awesome to deal with!
Sally Clark, Alba Plumbing
No Hesitation Recommending
enableMe New Zealand has used the services of Victoria Cornelius at Smart Assistant for a number of years. We have engaged her for many one-off projects as well as on-going assistance.
Victoria has a great phone manner and her attention to detail, time-management and reporting has been fantastic. She is always available and her enthusiasm is infectious.
I have no hesitation is recommending Smart Assistant.
Hamish Cowan, General Manager, enableMe New Zealand
Trust Implicitly
Vik manages my diary. She understands my needs and works quietly and efficiently in the background , making sure it all works. I know that everything with be dealt with appropriately. I trust her implicitly.
Mike Flower, Director, Moores Stephens Markhams
Conscientious & Fully Capable
You will only find people giving Victoria glowing testimonials, she is a star.
It’s not just that she is conscientious and fully capable, that is a given. For me it comes down to trust and the fact that she can be counted on 100% in all areas. She fills me with confidence when I am dealing with her and that is perhaps the most important skill you can have in business.
Hugh Stewart, New Zealand Business Development Manager at APS
Detailed & Meticulous
Victoria is a blessing in disguise for your administration nightmares! She is detailed and meticulous in her approach to all aspects of business administration.
Further, she has excellent written and oral communications, and an intuitive awareness of time management and prioritization. Victoria is a valuable asset to any business requiring administrative rescue and I would personally hire Victoria if I had the opportunity to do so!
Roshan Fernando, Business Manager at McGregor Bailey
Takes Care of Everything
Victoria’s extensive experience in her EA role is apparent as she just takes care of everything efficiently, reliably and professionally. She is just so onto it! Her time-management is quite astounding as she juggles a busy workload, including events, webinars and managing people internally and externally. If only Victoria could be cloned so I could have one of her on the team – she is truly a very special EA and person, as we’ve built such a great rapport over the past years.
Deidre Morgan, Business Manager, Astill Hawke & Associates
